Shipping policy

SHIPPING POLICY

At Maison Atelier Collection, we take great care in preparing and packaging every order to ensure it arrives beautifully and safely.

Processing Time

* Orders are typically processed within 2–5 business days.
* During sales, holidays, product launches, or high-volume periods, processing times may be extended.
* Business days do not include weekends or federal holidays.

Shipping

* Once your order has shipped, you will receive tracking information via email.
* Delivery times are estimates provided by the carrier and are not guaranteed.
* Maison Atelier Collection is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information

* Customers are responsible for providing accurate shipping information at checkout.
* Orders returned due to an incorrect address may require additional shipping fees for reshipment.